Can I change my calling plan or features whenever I want?

Generally yes. Feature and plan changes can be made by contacting us or the service provider. However, certain plans do carry term commitments, which mean you are locked in until the term expires. As always, we recommend you contact us at Cory Communications to discuss all of your options.

Can I switch local service if I have DSL, or Cable internet service?

Yes, Cable Modem service and DSL internet services will not be affected by changing your local phone company.

Can I switch telephone service if I have DSL, T-1, and Internet Service internet service?

Yes, in most circumstances you can change your telephone service, with no disruption to your existing high-speed internet service.

How long does it take to change service?

It takes approximately 6 – 14 business days to switch service for POTS lines and typically 45 business days for T-1 service and above.

Do I have to cancel service with my existing local and Long Distance Company?

Your existing service must be cancelled. While we at Cory Communications will work with you as you transfer service to your new provider, ultimately you are responsible for making the cancellation. As consultants, part of our sales process is to consult our clients with regards to any contractual obligations they may be currently under.

We remain involved in the service transfer throughout each step. We request that our clients call us as soon as they receive their first bill from the new carrier. This bill indicates that your new vendor is fully in place. We will then remind you to call your prior service provider to cancel your service.

Do I have to change my phone number?

No. You can keep your current phone number or receive a new number if you so decide.