As enterprises look for new ways to save on communications or reach the end of an existing telecom contract, many are considering a cloud private branch exchange (PBX) for telephone. Cloud PBX offers important benefits and fits within broader digital transformation plans that prioritize cloud investment for enterprises.
Enterprises are experiencing the benefits of cloud solutions, and many are looking for areas in which they can reap those same benefits. Transitioning their PBX to the cloud not only frees up that closet housing the phone solution and its tangled mess of wires, but also provides an impressive set of advantages to the enterprise:
Reduced Costs: Not only do enterprises experience a lower monthly invoice when they switch to cloud PBX, but the savings also multiply when they consider the reduced maintenance and upkeep of a cloud-based communications system. The transition generally requires little or no hardware investment, and depending on whether it is housed on-site or managed by a third party, there may be little cost in the way of troubleshooting or updates.
Scalability: For businesses that experience seasonality or other fluctuations in productivity, the scalability of cloud PBX is an attractive advantage over other types of solutions. Additional users can be added without the involvement of IT specialists and in a matter of minutes.
Flexibility: Both the broader enterprise and each individual user can set preferences and select features based on their needs, choosing from a wide variety of options. As the enterprise grows, the use of cloud PBX over a voice over internet protocol (VoIP) makes it an easy transition to a feature-rich unified communications solution.
Communication Tools: Speaking of features, there are many advanced tools available for cloud PBX. From availability status to options like video conferencing and chat, the wide range of communication formats fosters faster decision-making and productivity in your organization. Improved collaboration through cloud PBX tools ultimately results in better return on investment and better customer experiences.
Disaster Recovery: When phone lines are down, cloud PBX suffers no interruption. Whether it’s a natural disaster or a security breach, the threat is reduced with cloud PBX because it can be utilized from any location with a connection. Your business is never interrupted with cloud PBX.
Before investing in cloud PBX, it’s a good idea to test the speed and performance of your network for handling the requirements of any PBX solution. You should also ensure that the provider you choose offers the level of support you require, as well as security policies that match your own level of prevention.For guidance in choosing a cloud PBX that will support your communication goals within your budget, contact us at Cory Communications. We can help you assess your needs and then leverage the best technology for your enterprise.