Your enterprise is increasingly moving business functions to the cloud for better productivity, improved customer experiences, and reduced costs, but for many line of business managers, the benefits of cloud collaboration tools may be overshadowed by doubts related to cloud security. Is your data safe in the cloud, and what happens if a device gets left behind at a customer’s site?
Cloud collaboration solutions offer many benefits common to all cloud solutions, such as scalability, reduced costs, and frequent rollouts of new features and updates. In particular, collaboration tools allow for quicker decision-making, access to shared workspaces, and improved communications.
What often stands in the way of utilizing these tools are questions about cloud security. First, it’s important to note that cloud providers use encryption with a key that is only engaged with your secure login. Even if you’re utilizing cloud tools that are multi-tenant solutions, the other clients will never be able to access your data.
It’s also a good idea to consider that cloud providers are able to dedicate resources to cloud security that far outstrip anything a single enterprise could accomplish. From best-in-class monitoring systems to physical guards at data centers, cloud providers have robust security practices.
While cloud migration has demanded new approaches to security that may be unfamiliar to you, you can rest assured that your cloud provider is prioritizing security once you’ve asked a few basic questions:
Do They Have Secure Backup? It’s a good idea to ask your provider what protection they have against an unexpected event, such as a natural disaster or malicious activity leading to system access.
What Can They Do About a Lost Device? If a team member loses their phone on a large client site, your cloud provider may be able to wipe the saved data from that device. Ask what capabilities they have for this type of event.
How Are File Permissions Handled? When it comes to collaboration, there are going to be files that you want only certain people to be able to change, even if everyone needs viewing access. Find out how granular the controls are for managing file permissions.
What Happens If They Go Out of Business? Any time you are partnering with another company, it’s a good idea to ask this question. You need a plan for a secure shifting of your collaboration processes to a new solution if your provider determines that they will no longer support the application.
There’s also a lot you can do on the enterprise side to protect your data and systems. Invest in training that educates your teams on the importance of adhering to password policies and reporting suspicious activities and the steps to take if they lose a device.If you’re considering investing in a cloud collaboration solution for your enterprise, contact us at Cory Communications. We can help ensure that the cloud security practices are in line with your own policies and choose a solution that supports your business goals while prioritizing security.