As interest in Unified Communications (UC) is growing, and more enterprises are implementing cloud solutions for communications, it’s becoming clear that migration is a long and tedious process. With massive amounts of client and user records to shift, many enterprises are forced to dedicate more resources or face weeks of data transfers. Big data analytics is beginning to change the cost and time necessary to complete a UC migration.
The traditional methods of relying on site surveys for collecting user and phone data is time-consuming and prone to human error. Similarly, transforming user and phone data into UC settings through spreadsheet macros is difficult to validate in its large-size files and its single-point access. The only way to make these tedious processes go faster is to add more people working on it, which only increases the risk of errors while driving up costs.
There’s also generally a disconnect between the time that the data is collected and the cut-over date, which demands a freeze on changes. This negatively impacts day-to-day processes and often requires additional support staff.
How can big data analytics improve UC migrations?
Big data analytics using extract/transform/load (ETL) technology offers a variety of improvements for UC migration:
- Automatic discovery and extraction of a legacy user and phone data.
- Supply clean data that is normalized against multipole secondary feeds that can be cross-referenced with the private branch exchange (PBX) data.
- Validate data before and throughout transfer to the cloud platform.
- Automatic testing of the newly loaded platform for successful call execution.
With ETL, data migration can be processed through in batches, creating a repetitive process that can be accelerated without requiring additional personnel or other resources.
There are several benefits that come from accessing big data analytics for UC migration, including a lower cost of data transformation and shifting, significantly lowering the error rates that impact end users, as well as increasing the number of enterprises that adopt UC solutions.
For companies that previously considered implementing UC technology, but had passed it over because of the time and resources involved in a migration, the ability to access big data analytics in the process may make the upgrade more easily within reach.
For more information about beginning a communications upgrade to a UC solution, contact us at Cory Communications. From identifying business needs for communications to guiding you through a cloud migration, you’ll experience a seamless transition with us.