Some organizations that have pursued digital transformation have realized they had been aiming at a moving target. As more investments were made in the cloud to support goals related to the customer experience and improved agility, it became more difficult to ever consider an objective completed.
For instance, new cloud applications were installed, but issues related to latency, bandwidth demands, and other specifications led to an upgrade to the network infrastructure. Teams that were launching Voice over Internet Protocol (VoIP) soon learned that their features and collaborative tools could be expanded much further with the addition of unified communications (UC) solutions.
Across every enterprise, the reality is becoming clear: it is no longer enough to implement a digital transformation strategy as a goal to be completed. In order to remain competitive, enterprises need a higher level of agility that relentlessly pursues change and improvement as a technological culture.
New Platform Approach: One of the keys to accommodating this type of ever-changing reality for IT is to use platforms that roll with the changes. Platforms must be modular, easily programmable, and intelligent in their design. Infrastructure must be directed by application programming interfaces (APIs) that allow IT to specify a business requirement, and it carries the order out.
If a programmer wants to deploy a server, the platform would use an API to determine which subnet supports the compliance requirements or other specifications for that server.
Some IT experts believe that enterprises will begin taking cues from some of the bigger public cloud providers in creating an IT environment with little or no friction.
The Risk of Failing to Adapt: Those businesses that do not pursue constant change will be vulnerable in their markets to the web giants who are putting pressure on every industry. With logistical, technological, and operational expertise, these tech companies also have the benefit of monetary resources to invest in diversification.
They are extending to a wide range of industries, touching everything from insurance to e-commerce, and shaping the types of technology that companies must invest in to remain relevant.
Competing in a world with tech giants requires not just a digital transformation strategy, but also embracing the pursuit of constant change where IT is about more than new implementations of a specific solution. It’s about delivering new technology on a continual basis.
Is your digital transformation strategy moving towards an end, or has your business embraced the reality of constant change for competitive relevance? Contact us at Cory Communications to discuss your strategic approach to technology.